BROCHURE ACCURACY:
- All information given in the Brochure / Itinerary / Sightseeing Tours are based on the information available at the time of publication. We reserve the right to change any brochure / itinerary before or after booking your tour due to any event beyond our control. In case if we will know about any changes before your departure we will update or communicate with you otherwise our Tour Manager or Local Representative will inform you of the changes on the tour.
TIPPING
- Tipping is compulsory.
- You will have to pay USD 10.00 per person per day for the Duration of your tour. Kindly pay the same on arrival to the Tour Manager (Applicable on both adult and child)
BAGGAGE
- On the tour luggage allowance in the coach will be one handbag and one suitcase per person.
- Porterage in Any of Tours is not included. It will be passenger’s responsibility to carry their bags to and from the Coach and their room.
TRAVEL INSURANCE:
- Flamingo strongly advises that you should carry a travel insurance with you, with a minimum of USD 250,000 coverage. We will not release any tour documents, unless the insurance copy is submitted to us.
- Please note the insurance cost is not included in the tour cost. It is going to be additional.
COVID RULES:
- It is mandatory to follow the Vaccination pre-requirement of each country being visited before &during the tour.
TOUR MANAGER
- Your tour manager will not be travelling with you in the flights. He / She will meet you directly in the first hotel of your tour / airport (if there is a transfer)
- It is not necessary that the tour manager travels with you in the internal flights as well.
- Your tour manager may change the flow of sightseeing for the betterment if need may be.
COACH AND COACH CAPTAIN
- It is strictly not allowed to eat, drink or smoke inside the Coach.
- Coach Captains are bound by laws and restrictions about driving hours per day and per week. All itineraries are planned as per them. Therefore it is absolutely essential for passengers to follow the time very strictly and punctually.
- In some Coaches an emergency washroom is available. Keeping in mind hygiene standards it can be used only in case of severe emergency. We try to make sufficient stops to ensure the comfort of our passengers.
- For our tours we do have all sizes of coaches such as 30 seater, 49 seater and 55 seater. We choose coach as per number of participants in the tour and we tend to use full capacity of our coach with no seat or hardly a seat or two empty in the coach.
- Our coaches will not have any WIFI facilities on board the coach.
REFUNDS:
- There will be no refund on utilized services.
- Due to reasons beyond our control such as strikes, heavy traffic, rain etc. or you did not use services such as Meals, Entrance Fees, Sightseeing Tour, Hotels, cruises, Optional Tours it is clearly understood that there will be no refund due to any reason whatsoever.
- Any refund (if due) process will take minimum 30 days or the time taken as per the supplier policy on whose services needs to be refunded.
- Refunds will be provided as per actual method of payment.
MINIMUM PARTICIPATION & TOUR CANCELLATION:
- Tours specified in the brochure / itinerary is subject to minimum participation of 30 paying participants. If the participants are below the minimum prescribed or any unforeseen circumstances beyond our control or without assigning any reason the company reserves right to amend, amalgamate, alter, vary or cancel a tour without incurring the liability to pay any compensation.
- Under such circumstances amount paid by you will be refunded forthwith after deducting the actual expenses incurred by us but no compensation is payable.
- If company decides to operate the tour with participation below minimum stipulated or if the participants are required to travel as “individual traveller” the company reserves right to collect additional amount in case any. Persons travelling as individual travellers such cases will not be provided certain services including that of tour manager and the client may travel in the same itinerary with some amendments such as in coach, airport transfers, which re at fixed times etc.
PLEASE NOTE:
- Above rates are subject to change without our prior notice. Above rates are subject to availability & confirmation by the airline & hotel.
- ROE will be considered on the day when you make the payment.
- Room Rates based on Standard Rooms. Supplement cost will be applicable for Sea Facing /Lake Facing / Deluxe / Suite Rooms.
- There is No Refund for unutilized Services.
- All services of the tour including changes in Schedule of mode of travel may have an impact on tour Itineraries and the company reserves a right to change / modify / vary/ alter in the tour Itinerary and/or tour tariff accordingly.
- Porterage is not included. The passengers have to carry their own luggage from coach to room and rooms to coach on their own.
- Passengers need to pay baggage handling fees of USD 25-35 per check in bag, per flight for internal sectors, levied by airlines at airport if more than 1 bag per person by themselves.
- Overseas Medical Insurance is strongly suggestible for your travel.